By Craig on Oct 5, 2011 in Blog guests & critiques, interviews, Communication tactics, Digital communication, Journalism, Public relations, Social media, Strategic communication | View Comments
In an ‘information obesity’ world, what can public relations practitioners do or say to cut through the online corporate corpulence and still add ‘meat’ with nutritional value? Two answers are that we need to ‘re-calorie-brate’ our focus and activities and add internal journalist and search engine optimization (SEO) expert calisthenics into the working skill set.
By Craig on Sep 15, 2011 in Communication tactics, Issues & crisis management, Marketing, Public relations, Strategic communication | View Comments
Marketing communication has the potential to be, at least partially, an application of effective issues management. This is essentially because marketing communication is a proactive, ‘friendly’ mode of communication and may not necessarily raise suspicious hackles from stakeholders.
By Craig on Aug 3, 2011 in Blog guests & critiques, interviews, Public relations, Strategic communication | View Comments
When attending networking events as an organization’s PR representative, many of the same norms of behaviour apply as in the strategic steering of a viable and healthy social media presence. A goal should be to leave each event and encounter confident that an accurate and authentic profile was presented, organizationally and personally, with the intention [...]
By Craig on Jun 22, 2011 in Blog guests & critiques, interviews, Communication tactics, Digital communication, Journalism, Marketing, Media relations, Public relations, Social media, Strategic communication | View Comments
Five critical topics that public relations and marketing communicators need to know about and be adept at leveraging are content marketing, optimising online real estate for search, the value of 3RD party brand advocates, the subtleties of media relations and evaluation and measurement. This post touches on all five, referring you to some excellent PR and marketing bloggers who have recently explored these issues.
By Craig on Apr 27, 2011 in Communication tactics, Public relations, Strategic communication | View Comments
As the technical heart and soul of public relations communication is writing, what better PR topic to discuss than qualities that characterise great writing? I wonder, though, which of the qualities of great writing per se we can transfer to the context of professional PR, which is a business discipline after all?
By Craig on Apr 6, 2011 in Communication tactics, Digital communication, Public relations, Social media, Strategic communication | View Comments
The emergence of social media, an entirely new tactical discipline, has presented an enormous challenge to the teaching and strategic and tactical practice of PR. It’s new, it has a wealth of platforms, it demands a lot of content produced in an online-friendly mode, its rate of change is eye-popping.
By Craig on Mar 30, 2011 in Communication tactics, Digital communication, Marketing, Public relations, Social media, Strategic communication | View Comments
Public relations teeters on the precipice of hyperbole, but it is no spin to purport that the profession is at a critical juncture in its development. And it is with some irony that it is a communication tactic, not a strategic approach or a grand conceptual issue, that is the prime reason for this. You are familiar with it – the loved and sometimes loathed ‘social media’.
By Craig on Mar 11, 2011 in Blog guests & critiques, interviews, Communication tactics, Issues & crisis management, Marketing, Public relations, Social media, Strategic communication | View Comments
Letter to my readers: I am extremely happy – oh, okay thrilled then – to introduce you to a free report I’ve coordinated and edited: Public relations 2011: issues, insights and ideas. The report’s 15 articles discuss topics such as why PR agencies lead and in-house practitioners follow, why working in PR is a waste of space if you want to change organisations/society for the better, why more theory – not less – will benefit the industry and the fallacy of transparency being necessary for best practice PR.
By Craig on Mar 2, 2011 in Communication tactics, Digital communication, Marketing, Public relations, Strategic communication | View Comments
When push comes to shove, it is more important to have a website with mobile web access than it is to have an admittedly potentially sexier app. It doesn’t have to be an either/or argument, but due to the lower cost of a mobile website, it having less barriers to adoption than an app and the guaranteed existence of the internet for years to come (not to mention it being THE place most Western people go to for information) its existence is a priority for professional business communicators.
By Craig on Feb 23, 2011 in Blog guests & critiques, interviews, Communication tactics, Issues & crisis management, Public relations, Strategic communication | View Comments
Some of the world’s leading PR thinkers will have their perspectives featured in an upcoming free report – Public relations 2011: issues, insights and ideas – available to email subscribers of Public relations and managing reputation. Notions discussed include the need for PR pros to adopt internal journalist and SEO expert roles, what to look for in an organisational crisis comms spokesperson, addressing the WIIFM (what’s in it for me) factor in social media plans, the importance of storytelling in teaching and how face-to-face communication trumps all comers.